Vitae Recruitment is excited to announce an opportunity for a Conversion Agent who is fluent in Portuguese, based in the beautiful locale of Cyprus. Our client is seeking a motivated and results-oriented Conversion Agent (Portuguese Speaker) to join our client's growing team. In this role, you will engage with potential customers, providing them relevant information and support, while guiding them through the sales process. Your ability to communicate effectively in Portuguese, build strong relationships, and deliver tailored solutions will be essential in converting prospects into clients. This position calls for a proactive individual who is motivated to achieve targets and contribute to the growth of the company.
Key Responsibilities:
- Identify and cultivate new trading clients from incoming leads.
- Maintain regular and high-volume communication with clients through phone, chat, and email.
- Effectively and efficiently promote the company’s products and services to potential clients.
- Offer clients comprehensive training on the company’s products and trading systems.
- Consistently meet the daily, weekly, and monthly targets set by the company.
- Consistently achieve the company’s key performance indicators (KPI’s)
- Proactively follow up on customer inquiries and provide feedback, ensuring clients receive the highest level of service.
- Comply with all company policies and procedures, ensuring that all compliance obligations are met and aligned with the requirements of relevant authorities.
Qualifications:
- Fluency in English is required, with proficiency in Portuguese being essential.
- Prior experience is necessary.
- Understanding of financial markets.
- A strong competitive drive with a passion for rapid career growth.
- Highly enthusiastic, dynamic, and self-motivated, with excellent sales skills.
- Focused on delivering excellent customer support.
- Strong organizational and time management skills.
- Consistently deliver outstanding results and thrive in a fast-paced, high-pressured environment.
- Excellent negotiation skills with a proven ability to close deals.
- Capable of working both independently and collaboratively in a highly professional manner.
Benefits:
- Competitive remuneration package depending on qualifications and experience
- 22 days of annual leave
- Opportunities for growth and professional development
- A supportive, collaborative team environment
- Comprehensive health care coverage available upon successful completion of the probationary period
- Eligible to join the company’s provident fund scheme upon successful completion of the probationary period
Joining this company, offers you the chance to be part of a dynamic team committed to professional growth and innovation. The role provides a competitive salary, performance bonuses, and a stimulating work environment, where your contributions will be valued. If you are passionate about sales and eager to make a significant impact, we encourage you to apply for this exciting opportunity as a Conversion Agent.